365jili Privacy Policy – What We Collect and How We Keep It Safe

When you register on 365jili, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. We also collect financial information necessary to process deposits and withdrawals in Philippine pesos, such as your preferred payment method and transaction history. As you use the platform, we automatically gather technical data including your device type, browser, IP address, and session activity to help us maintain a secure and stable experience. Location data may be collected at a general level to verify that you are accessing the platform from within an eligible region. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable Philippine regulations.

The information we collect is used primarily to create and manage your account, process transactions, and deliver the gaming services you have signed up for. We use your contact details to send important account notifications, security alerts, and — where you have opted in — promotional updates about new games, bonuses, and platform features. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure that the platform operates fairly for all players. We may also use aggregated, anonymised data to improve our services, optimise the mobile experience, and understand how Filipino players interact with different parts of the platform. We do not use your personal information to make automated decisions that would significantly affect your rights without human review.

365jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. In certain circumstances, we may be required to disclose information to regulatory authorities or law enforcement agencies in the Philippines if required by law or to protect the integrity of the platform. Any third party that receives your data on our behalf is contractually obligated to handle it securely and in accordance with applicable data protection standards. We review our third-party relationships regularly to ensure ongoing compliance.

We apply industry-standard security measures to protect your personal data, including encrypted connections, secure server environments, and access controls that limit who within our organisation can view sensitive account information. Your password is stored in a hashed format and is never visible to our staff. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable law or for legitimate business purposes such as dispute resolution. If you request account closure, we will process the deletion of your personal data in accordance with our retention schedule, except where we are legally required to keep certain records. You can contact our support team at any time to ask about the data we hold on you.

365jili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand player behaviour in aggregate — these can be managed through your browser settings at any time. We do not use third-party advertising cookies or allow external ad networks to track your activity across other websites through our platform. For the best mobile experience on any Philippine network, we recommend keeping essential cookies enabled while you are logged in to your account.

As a registered player in the Philippines, you have the right to access the personal data we hold about you, request corrections if any information is inaccurate, and ask us to delete your data subject to our legal retention obligations. You may also withdraw consent for optional communications such as promotional emails at any time by updating your account preferences or contacting our support team. If you believe your data has been handled incorrectly, you have the right to raise a concern with the relevant data protection authority in the Philippines. We are committed to responding to all data-related requests promptly and transparently. Your trust is important to us, and we take every request seriously regardless of its complexity.